You can download and install the Core Strengths Presenter (CSP) for either Windows or macOS.
To download and install the CSP for macOS, see Install the Core Strengths Platform for macOS.
Install the Core Strengths Presenter for Windows
To download and install the Core Strengths Presenter (CSP) for Windows, follow these steps:
- Log in to app.corestrengths.com.
- Click Train in the top-level navigation.
- Click Resources in the second-level navigation.
- Under the Presenter tab, click choose from one of the 8 language variants in the list.
- Click Download.
An MSI file downloads to your computer. - DoubleLaunch your File Explorer, select Downloads, and double-click the MSI file to start the downloadbegin the installation.
- The first time you open the CSP, you might see a modal with the wording "Windows protected your PC". If you see this modal, take these steps:
- Click the More info hyperlink.
- Click Run anyway.
- If you continue to get an error message, such as a problem with the underdocs variable, bring this to the attention of your IT organization.
- During the installation process, a screen asks if you’d like to create a Desktop shortcut. Check the box to select yes.
- After the installation is complete, launch the CSP by double-clicking the desktop icon.
If you didn't not create a Desktop shortcut, navigate to the CSP in your File Explorer. - You are prompted to enter your Presenter key the first time you log in. See Find Your Presenter Key.
All of the classes on the platform that you designate to sync with the CSP are downloaded. Create a four4-digit access code and set PIN, select two security questions, and choose your security answers to access the CSP.
Tip Store your four4-digit access code and security question PIN and answers to the two security questions in a safe place. You need your answers this 4-digit PIN to access the CSP in all future uses, and you need the answers to your security questions if you ever need to reset your PIN.
Troubleshoot the CSP Installation for Windows
If you are having issues installing the CSP for Windows, follow these steps to troubleshoot your download:
| Issue | Solution | You’re prompted to enter your Presenter key every time you launch the CSP.See Stop the CSP From Asking for Your Presenter Key at Every Launch. | |||||||
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| You’re unable to download the CSP from the Core Strengths Platform due to network issues. | Reach Reach out to your local sales agent Client Partner and ask for a ZIP file with the download, a thumb drive with the CSP, or a special link that downloads the installation kit.
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