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titleWhy does the app panel keep closing?

Microsoft has made app integration context-specific. This means that you must re-open the panel when you switch between functions in their system.

The 3 views we support are Reading Emails, Writing Emails, and Setting up Meetings.

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titleHow do I pin a Panel?

You can only pin the reading view to ensure the panel stays open while viewing multiple emails make sure the Pin on the tab is filled vs outlined like the image below.

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titleIs it possible to install this for my entire organization?

If your Add-Ons for Microsoft 365 Business are managed by your IT department they can easily install them for the entire organization.

If each user manages their own license, each user will need to install the add-on on their own.