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Launch the CSP.
On the Welcome screen, do not enter your four-digit access code. Instead, click I forgot my PIN.
A PIN Recovery page loads.Click the Reset Presenter link.
A dialog box asks whether you want to proceed with resetting the CSP. Click Yes.
On the Welcome to the Core Strengths Presenter screen, provide the following details to reset the CSP:
Enter your company name
Create a four-digit access code
Set two security questions
Check the box to accept the terms and conditions
Videos
Watch this tutorial video to see it in action
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