This page contains the answers to these frequently asked questions:
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Mobile and desktop questions
Question | Answer |
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| - If you're in your mail apps, close the application and open it again.
- If you're in a browser window, click Refresh.
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When I click Connection on my mobile device, nothing connects. What should I do? | - Log in to app.corestrengths.com.
- Click your avatar icon or initials in the upper-right corner of the screen.
- Click Notifications.
- Accept the connection.
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Website questions
Question | Answer |
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Why am I seeing odd words on the Core Strengths website? | We likely deployed a change at the same time you accessed the site. Hit Refresh on your browser window. |
How can I report bad grammar on the Core Strengths website? | Take a screenshot of the error and send it to support@corestrengths.com. |
Invitation questions
Question | Answer |
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I ignored someone's request to compare their results with mine. Can I get that back? | If you've ignore someone's request to compare results, you cannot receive another connection invitation from that person. Email support@corestrengths.com with your full name, email address, and the name of the personally you'd like to connect with. |
I received a connection to compare my results with someone, but nothing is happening. What should I do? | - Log in to app.corestrengths.com.
- Click your avatar icon or initials in the upper-right corner of the screen.
- Click Notifications.
- Accept the invitation.
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Assessment questions
Log - In a new tab, log in to app.corestrengths.com.
- Click your avatar icon or initials in the upper-right corner of the screen.
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From the dropdown menu, choose Work Email - Job Title field, add a space.
- Click
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Save Wait 5 minute - Go back to the browser with your SDI results and try downloading your
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report
If you're unable to download your report after performing these steps, contact support@corestrengths.com and tell them of your issue. |
Class questions
Question | Answer |
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Can I hide my class attendance record? | The only people who can see the classes you've attended is yourself and the facilitator. Other learners and account members can't see which classes you've attended. |
I evaluated my facilitator and accidentally closed my browser window. How can I redeem my free SDI credit? | Contact support@corestrengths.com or /wiki/spaces/CS/pages/195297292. Tell them your scenario and the email address you used to attend the class.
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How do I redeem my free SDI credit? | See Evaluate |
your class facilitator and get an SDI assessment credit for a guest your strengths certificate