FAQs for users
This page contains the answers to these frequently asked questions:
Website questions
Question | Answer |
|---|---|
Why am I seeing odd words on the Core Strengths website? | We likely deployed a change at the same time you accessed the site. Hit Refresh on your browser window. |
How can I report bad grammar on the Core Strengths website? | Take a screenshot of the error and reach out to us at https://help.cruciallearning.com. |
Account questions
Question | Answer |
|---|---|
Why can't I access my account? | See Recover Your Account. |
What should I do if I don't remember my password? | See Reset Your Password. |
Can you migrate my results to my new email address? |
Report questions
Question | Answer |
|---|---|
How do I download my reports? | See Downloading Reports in Your User Account and select the report you'd like to download. |
Evaluation questions
Question | Answer |
|---|---|
I heard that I can get a free SDI credit to give to a friend if I evaluate my class facilitator. How do I do that? | See Evaluate Your Class Facilitator and Send an SDI 2.0 Assessment Credit to a Guest. |