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Core Strengths RQ Zoom Integrations Guide

Core Strengths RQ Zoom Integrations Guide

Owned by Joseph King
Last updated: May 06, 2024Version comment
6 min read

Table of Contents

How to use the Core Strengths RQ app

How to set up your Core Strengths Name Tag

  1. Add your name and job title to the Name Tag that is displayed to teammates during meetings. If needed, go to Profile to edit your name, job title, avatar, or other information.

  2. Navigate to the Name Tag screen to turn on your name tag. From this screen you can do the following:

    • Turn on Motives to help people understand what drives you when you are at your best.

    • Turn on Conflict to show people your changing motives as conflict escalates.

    • Turn on Strengths to display your top 3 strengths that are frequently evident when you work with others. You appreciate when others recognize you for using these strengths.

  3. In Name Tag > Overlay, you can upload your company’s logo and turn on overlay to show the logo as part of your Name Tag display.

  4. In Name Tag > Background, you can turn on background to customize your Name Tag display using a Core Strengths design specific to your Motives. This allows others to recognize your MVS at a glance. Alternatively, you can upload your own custom background image. Click the button in the top right of the Name Tag to toggle between dark and light mode. If your name tag appears backwards, turn off screen mirroring in your zoom video settings.

How to access RQ Insights

  1. On the Meeting Participants screen, you can access communication tips for the attendees of your meeting. Tips are available for listening and speaking when things are going well or when you are facing conflict. Tips are tailored based on on comparing the strengths and overdone strengths of both you and your teammate, tailored strength-related tips are provided to help you:

    • Respect Their Strengths by encouraging strengths that they use more frequently than you generally do.

    • Avoid Their Triggers by being mindful of not overdoing strengths that may trigger conflict for them.

    • Manage Your Triggers by respecting their intent when they overdo a strength that could trigger you into conflict.

  2. You can expand the participants view to get a side by side comparison of all meeting attendees. This is a great tool to understand the group dynamics of your meeting.

Information Security FAQ

View the Security FAQ or download our Data and Security Guide

Installation Guides

For Admins

Note: The “Core Strengths RQ Admin” app enables the use of the “Core Strengths RQ” app. A zoom admin must install the admin app to allow access to the regular app.

  1. Log in to Zoom.

  2. Navigate to the Zoom Marketplace by clicking on the “Apps” button.

  3. Find the app by searching “Core Strengths RQ Admin” in the search bar.

  4. Select the “Core Strengths Admin RQ” app and click add. This will open up a new window prompting you to authorize Core Strength's access to your Zoom account. Click authorize to install app. After install is complete, you will now be able to install the regular “Core Strengths RQ” app..

For Individuals

  1. Log in to Zoom.

  2. Navigate to the Zoom Marketplace by clicking on the “Apps” button.

  3. Find the app by searching “Core Strengths RQ” in the search bar.

  4. Select the Core Strengths app and click install.

  5. Once the app is installed, click on the app in your apps window and enter your Core Strengths credentials.

  6. Select the desired Core Strengths account.

  7. Follow the getting started tutorial to use the app to improve your virtual conversations and meetings inside Zoom!

Uninstall Guide (Individuals and Admins)

  1. Log in to your Zoom Account and navigate to the Zoom App Marketplace.

  2. Click Manage > Installed Apps, or search for the Core Strengths or Core Strengths Admin app.

  3. Click the Uninstall button on the right side of the row with the Core Strengths app. The Zoom App will be removed from your Zoom client, and your Core Strengths account will no longer be associated with your Zoom account.

Guide to Help Speed Up Admin Approval

Do you need help getting approval to install the Core Strengths RQ app? Check out this guide that provides a walkthrough for approval and provides an email template to send to your Zoom admin.

General FAQ

Access

 

The Core Strengths RQ Admin app allows access to specific user data that enables the Core Strengths RQ app to show meeting participant insights.

If you can’t find the app in the marketplace, you most likely need permission from your IT department. The app requires administrator consent to view and download. We recommend that you reach out to your IT department to ask about the process to add integrations into Zoom. Most likely, they will need the use case for adding the app, who needs access, and a link to our policies on security, privacy, and compliance.

If you need any support we are more that happy to help. Please email support@corestrengths.com for additional support.

The app requires administrator consent which means that your IT department likely needs to make the app available for download or push the app to all users in your organization. We recommend that you reach out to your IT department to ask about the process to add integrations into Zoom. Most likely, they will need the use case for adding the app, who needs access, and a link to our policies on security, privacy, and compliance.

A colleague can send you an invite to complete the assessment from the app, depending on your Core Strengths account settings. If not, please contact your Core Strengths account administrator for an invitation.

Yes! While you can only be logged into one account at a time, you can switch the account by clicking on your profile in the app in the app’s dashboard.

You can view and connect with members if you share the same zoom account and have the same Core Strengths account.

To view and connect with members outside of your zoom account, you must use the “Schedule Meeting” function in the Zoom desktop app, chrome extension, or web app and include the email of the user(s) outside zoom account in the zoom invitation.

Yes. Please reach out to support@corestrengths.com to find out more about adding SSO.

There could be many reasons why you can’t see other people Core Strengths data. Follow these steps to troubleshoot.

  1. Ensure that the Core Strengths RQ Admin integration has been installed by your Zoom admin.

  2. Ensure that you have installed the Core Strengths RQ integration on your zoom client.

  3. Ensure that you share the same Zoom account and Core Strengths account of the person who you want to see insights about.

  4. If you are in a connections only Core Strengths account, ensure that you are connected to that person.

  5. If you are trying to see insights for someone who is not in the same zoom account as you, you must invite them via the zoom “Schedule” function and include them in the zoom meeting invitation.

If you continue to have trouble seeing other people’s insights please reach out to support@corestrengths.com.

Languages

Currently, US English is only supported at this time. Please check back with us for updates on supporting additional languages.

Price

While the app requires an active Core Strengths account, downloading and using the app is at no additional cost.

Privacy

Open-Sharing: If your Core Strengths account is set to open-sharing permissions, anyone in your account can see your results in the meeting card, meeting, or compare in the app.

Closed-Sharing: If your Core Strengths account is set to closed-sharing permissions, only those you’re connected to will see your results.

If you are in an open sharing environment, you will need to have your data removed from your organization's account. If you are in a closed-sharing environment, you will have to connect with other users in the account before they can see your results. You can remove connections from the app and the Core Strengths website.

No. We do not persist any data through the integration, and we don’t sell any data.

Please visit here to view our privacy policies.

Support

You can contact support at support@corestrengths.com or by reaching out to us directly at 760-602-0086 Ext. 1.

You can report bugs or technical issues via our service desk.

You can provide your ideas service desk.

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