Information Security FAQ

Our Approach to Security

Security and Privacy are at the center of how we continue to enhance customer trust. Core Strengths invests heavily in protecting the confidentiality, integrity, availability, security, and privacy of customer data. Core Strengths continuously assesses and implements additional measures to help improve our security program and address the ever-changing threat landscape.

Please review the information below to learn more about our security, privacy, and compliance policies. If you need additional information do not hesitate to reach out to us at the Crucial Learning Help Center or your Sales Rep if you have more detailed security questions.

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Frequently Asked Questions

Installation

The Core Strengths RQ Admin app allows access to specific user data that enables the Core Strengths RQ app to show meeting participant insights. Specifically, the two scopes present on the Core Strengths RQ Admin page “meeting:read:admin” and “webinar:read:admin” are only available within a zoom admin app and enables the integration to display Core Strengths insights within a meeting.

To install this app you must first add the Core Strengths Admin app. Follow the steps below to install the admin app.

  1. Log in to Zoom.

  2. Navigate to the Zoom Marketplace by clicking on the “Apps” button.

  3. Find the app by searching “Core Strengths RQ Admin” in the search bar.

  4. Select the Core Strengths Admin RQ app and click add. This will open up a new window prompting you to authorize Core Strength's access to your Zoom account. Click authorize to install app.

  5. Once the app is installed, click on the app in your apps window and enter your Core Strengths credentials.

  6. Select the desired Core Strengths account.

  7. Follow the getting started tutorial to use the app to improve your virtual conversations and meetings inside Zoom!

To install the Core Strengths RQ you must first add the Core Strengths Admin app. Follow the steps below to install the app for individuals.

  1. Log in to Zoom.

  2. Navigate to the Zoom Marketplace by clicking on the “Apps” button.

  3. Find the app by searching “Core Strengths RQ” in the search bar.

  4. Select the Core Strengths app and click install.

  5. Once the app is installed, click on the app in your apps window and enter your Core Strengths credentials.

  6. Select the desired Core Strengths account.

  7. Follow the getting started tutorial to use the app to improve your virtual conversations and meetings inside Zoom!

 

Security

Core Strengths has an active ISMS (Information Security Management System) Team. The Executive leadership actively engages with the ISMS Team, and the Core Strengths Board is provided with updates on security threats, hygiene, and the maturity of the Information Security Management System. We invest heavily in protecting the confidentiality, integrity, availability, security, and privacy of customer data.

Please review the information below and if you have any additional question on security, privacy, and support don’t hesitate to reach to us directly at the Crucial Learning Help Center.

Core Strengths holds an ISO 27001 certification as well as Privacy Shield and CyberEssentials certification. We continue our pursuit to improve and ac

Privacy

Compliance

Support

Integrations FAQs

Did you not find what you are looking for?

We are proud of our approach to keeping our customer data safe. If you have additional questions, we consistently update our polices on security and privacy on our website. If you have additional questions please reach out to your Sales Rep.